Let's talk.  The manager's guide to great performance discussions

'More than anything I don’t like performance appraisals’.  Face-to-face discussions about performance are considered to be a major cause of stress in the workplace, so much so that many managers avoid doing them altogether.  But these skills are a ‘must-have’ for every organisation: no matter how great your process, it's the  performance discussion that drives results, focusing attention and motivating everyone’s efforts towards achieving company goals.    

Fears such as ‘how can I talk about improvement areas without it becoming an argument?’ and ‘what does motivation mean that I should do?’ mean that conversations about performance can often be tense or overly-formal discussions that don't motivate the appraisee and don't help to improve business results.

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Let's talk shows you how to have effective conversations about performance, skills that will make a real difference to your  staff. Learn how you can:

• Give high impact real-time feedback using an easy 5-step structure
  
• Avoid conflict when discussing under-performance  
• Promote ownership and responsibility
• Get best value from year-end reviews
• Manage your stress so that it becomes about them not you

How is this programme different?
It explores real issues.  The programme uses real-life situations that you face day to day – bring  the actual problems you face at work and practise how to address these 
It covers unique skills.  Learn the 5 step CEDAR™ process to guide you confidently through feedback discussions.
Above all, it  works.  Used in more than 60 countries by thousands of managers, these skills have been shown to make a real difference.

Download overview

The CIPD Performance Management Conference was held on 2 December 2014 and chaired by Anna Wildman from Mind inSight™.  Speakers included senior representatives from Microsoft, Intel, CAFCASS and Medtronic.